Is sub-standard customer service the norm in Australia? One business owner says yes, and that it’s only a matter of time until the businesses who are lacking in this key area experience failure.
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Doing that little bit extra for a customer won’t just mean you’ll get the sale, you could also end up with a customer for life.
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How do you spur yourself on in your business? Do you set bold goals, targets or forecasting? Or are you simply winging it? By setting annual, monthly and weekly revenue and profit targets you might be surprised by how quickly you can improve your financial mindset.
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The new year is rapidly approaching and although some of you will have already planned your key goals and the actions required to achieve them in 2012, some will not.
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Alycia Edgar blogs about boosting your productivity by being strategic with your time.
“When you get to the end of the day can you honestly list out exactly what you’ve achieved that day? Have you made inroads into projects? Have you made progress on your goals?”
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Alycia Edgar blogs about seizing the day, and taking your business to the next level.
“Those that grab the reins and run with them now will have huge success; those that rest on their laurels in fancy offices will be left in an empty office.”
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Alycia Edgar blogs about the power of the number 1, and the difference it could make to your business.
“The number 1 can be so powerful; it’s really just a matter of how you look at. While small, it can make a fundamental difference in your business growth each and every day.”
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Alycia Edgar delivers 9 tips for completing those projects you haven’t managed to get off the ground.
“Would you love to feel more in control of your workload and finally get to those projects that you’ve been attempting to work on for quite some time; those projects that will provide revenue-generating opportunities; and implement them, finally?”
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Alycia Edgar blogs about how you can be more efficient with your time.
“How do we manage ourselves better so it appears we are managing time? It all begins with your own productivity; as in how effective you are with each minute of every day.”
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I’ve been rereading Seth Godin’s The Dip, which if you haven’t read it is about when you should quit—and quit fast.
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Alycia Edgar of Bookzkeeper blogs about those stressful moments in an entrepreneur’s career and how to cope.
“Get out of your environment. Sometimes just getting out of your office, factory, shop etc can be just what your mind needs to solve your problem.”
