Business Tech Articles

No bots about it: the technology that will inevitably become the norm in customer care

The use of chatbots in mobile messaging will inevitably ‘usurp’ call

Why private domain registration is the best choice

Picking a domain name is one of the best and exciting

Why your business needs to know about – and prioritise – ‘Operational Customer Experience’

Gartner defines customer experience (CX) as “the customer’s perceptions and related

Brave new world: the risks of embracing and not embracing new technologies in business

Although change is not without its challenges, business leaders cannot afford

How your SMB can avoid digital overload by strategically embracing new technologies

A common symptom of the 21st century is the reliance on a digital

Canon’s office automation solutions driving digital transformation in businesses

The latest generation of office automation devices from Canon are designed

Staff buy-in is critical to the success of an SME’s digital document management projects

Organisations planning to streamline workflows by using a digital document management

High-tech tools: how today’s top software solutions can help you reach your business goals

Custom software development is the process of specially designing and developing

AI adoption fuelling revenue growth: report

A new study offers a business case for adopting artificial intelligence

Free to focus: how to tell when it’s time for managed IT services

Many businesses are using managed IT services these days, and there