Top customer experience trends revealed
Nunwood is a consultancy that is known to do Customer Experience Excellence (CEE) research.
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Five common business marketing mistakes
Is your marketing getting the results you want? If not, it might be due to one of a number of common mistakes that business owners make when it comes to their marketing.
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Australians shocked into life insurance
Have you made a future plan for your family in the event of your passing? No? You’re not alone.
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Growing your business with collaborative consumption
In our personal lives, it seems that people are returning in droves to old-school market behaviours of renting, swapping and lending goods and services instead of buying them.
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Industry veteran argues small business cabinet seat is token move
The decision to give small business cabinet-level representation in Federal Parliament is nothing more than a token appointment, according to Servcorp COO Marcus Moufarrige.
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Reputation trumps price when hiring tradesmen
Almost two-thirds of people put reputation before price when hiring a tradesman, with many willing to spend the necessary time and money to ensure the right person is hired for the job.
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12 tips for starting FY11/12 on the front foot
Wrapping up the EOFY properly ensures businesses roll into the new financial year smoothly, and helps business owners put their best foot forward from the get go. With this in mind, RSM Bird Cameron has put together 12 tips for starting the 2011/12 financial year.
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Tradespersons and chefs top skills shortage
Serious national skills shortages are re-emerging after a brief oversupply in the December quarter as Australia faces increasing demands from the rebuilding phases after natural disasters this year and the ongoing resources boom, according to the latest Clarius Skills Index.
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Being a class act
Julian Smith blogs about managing your personal brand.
“It ceases to amaze me – what some folks will say in writing, in a blog post or in a tweet in their personal capacity. In the digital age, personal and business lines are blurred. Every ‘rant’ on Twitter is a very public, permanent and highly searchable record of your personal brand.”
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Learn the laws of cool – how to make your products stick
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Billionaires giving their fortunes away
If you were worth $50 billion dollars would you keep it all for yourself? Of the three richest men in the world, two of them are now competing, not for the top spot, but, to give sizable chucks of their fortunes away, in their lifetimes.
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Last chance for free Business Health Check!
Australian businesses have one week left to get an assessment of their operations and a chance to win public acclaim, with entries for the 2010 Telstra Business Awards closing on Friday 16 April.
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Vodafone fast-tracks one Aussie business onto the world stage
Maximum Adventure last weekend had the opportunity to compete on a level playing field with some of the largest, multi-national corporations across the globe after winning a competition hosted by Vodafone.
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Win $1,000 travel and accommodation!
pillowPOINTS and Dynamic Business have $1,000 worth of travel up for grabs! From tropical island getaways to overnight CBD stays, pillowPOINTS offers benefits to reward every traveller.
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The best do not provide customer service!
The best of the best focus on how they can provide value to the customer whilst the average retailer looks at the price of the product. Research around the world shows that price is not the main priority when customers go shopping.
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Win with Dynamic Business Magazine and HTC
With Dynamic Business Magazine’s February edition hitting news stands today, we are running a promotion through our Facebook Group to win a HTC Tattoo mobile phone. To enter, join our Facebook Group and follow the instructions posted by Jen Bishop. The HTC Tattoo offers Google’s Android operating system and HTC’s custom SenseUI interface. The stylish [...]
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New Products: June 08
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Changes to SME Finance
The changes to superannuation over the past two years have created an exciting opportunity for SME owners, even those nowhere near retirement age, giving them the ability to use their super to grow their business, control their premises and provide for a comfortable retirement all at the same time.
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Do-it-yourself Superannuation
Small business owners are showing strong interest in managing their own money in saving for retirement and when no longer working full-time. Often, the management of their own self-managed super fund (SMSF) becomes their new ‘small business’ in retirement.
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Occupational health and safety obligations
Business owners, company directors, managers and supervisors all need to be aware of their occupational, health and safety (OHS) obligations. As the Federal Government begins a review of Australia’s OHS legislation, we tell you everything you need to know to keep your staff safe.
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