‘Strictly Digital’ is a joint initiative between Yellow Pages and Google that will deliver free digital marketing education for small businesses at 18 locations around Australia between April and September.
Enterprise Social Networks (ESNs) are a new and emerging trend, with more companies building their own social networks inside the company firewall. Elouise Brennan of OBS shares insight and advice on how to make the best use of ESNs.
We all want our customers to be raving fans. To refer us their friends and loved ones and generally be advocates for what we do. It is commonly thought that the key to generating raving fans is to give them an amazing customer experience.