Business Tech Articles

Seven Fascinating Facts About Chatbots

Think about your most recent interaction with a business online. Did

Why your business needs the best website possible

Every modern business needs a good website, one that is not

Why productivity is down despite a plethora of tech tools and how you can reverse the trend

If your employees are like most Australians, they work fairly long

MYOB pledges to make a submission on Australia’s digital future

Australasia’s largest business management software provider, MYOB, supports the Government’s decision

How to diffuse the IT blame game

How well does your company communicate internally? Specifically, how well do

No bots about it: the technology that will inevitably become the norm in customer care

The use of chatbots in mobile messaging will inevitably ‘usurp’ call

Why private domain registration is the best choice

Picking a domain name is one of the best and exciting

Why your business needs to know about – and prioritise – ‘Operational Customer Experience’

Gartner defines customer experience (CX) as “the customer’s perceptions and related

Brave new world: the risks of embracing and not embracing new technologies in business

Although change is not without its challenges, business leaders cannot afford

How your SMB can avoid digital overload by strategically embracing new technologies

A common symptom of the 21st century is the reliance on a digital