Emerging Tech
The progression of conversational artificial intelligence (AI) has completely transformed the way consumers engage with businesses. Recent breakthroughs have led to a new generation of Virtual Assistants (VAs) – these could be specific to your bank, telco and even your pizza ordering. As the Australian business landscape becomes increasingly more competitive – particularly as international […]
Digital technology is driving change in the Australian workforce like never before. And while it’s creating more efficient and effective work environments, it also brings with it some unique challenges. Professions and career models have begun to morph, talent gaps are widening, and finding and retaining good-fit candidates has become more complex for businesses of […]
To avoid being disrupted, financial institutions are not just having to be far more experimental, in some cases they are having to cede control of their customers to fintech companies, according to Ian Pollari, the global co-leader of KPMG’s Fintech practice. Speaking at the Financial Services and Technology: Financial Inclusion and Stability conference, held at the University of NSW this […]
Could a robot do your job? It’s a question that a lot of us are asking ourselves at the moment and, in many cases, the answer is probably yes. Well, maybe not right now, but as artificial intelligence (AI) becomes more advanced, the higher the chances of us finding ourselves redundant in our current roles. […]
Less than a decade ago, the concept of an Artificial Intelligence (AI) powered agents answering customer questions in real time was still considered out of reach for businesses of all sizes. Today, these virtual agents, otherwise called chatbots, are very real, indeed with business adoption growing exponentially. Last month NAB rolled out its ‘virtual banker,’ […]
Artificial Intelligence makes headlines every day: alternately promising to save the world, or destroy it completely. There’s no doubt that it holds exciting potential for businesses. A new global study by Capgemini found that 83 percent of firms surveyed reported that AI generated new roles, with three-quarters seeing an uplift in sales related to AI […]
For those entrepreneurs who envision their business as the next big thing, it will pay dividends to take cues from forward-thinking leaders, such as Tesla founder and CEO Elon Musk, and surround themselves with inspirational peers. Likewise, it’s incumbent on entrepreneurs seeking to both disrupt the market and avoid being disrupted to continually leverage – […]
By actively supporting flexible and remote work, businesses can position themselves as employers of choice in the ever-more-ruthless war for talent. Plus, if they’re seeking to be national or even global in scope, enabling ‘distributed collaboration’ – i.e. the ability for people to work together as a team, albeit remotely – isn’t just a strategy […]
Think about your most recent interaction with a business online. Did you chat via message with a person? Are you sure? It’s highly possible you were speaking to a chatbot, a computer program designed to interact with customers using messaging apps and online interfaces. These bots use artificial intelligence to create fast, efficient and helpful customer […]
Australasia’s largest business management software provider, MYOB, supports the Government’s decision to encourage Australians to have their say on the nation’s digital future, following yesterday’s announcement of the Digital Economy Strategy. MYOB chief executive Tim Reed said the company would take this opportunity to make a submission on behalf of its 1.2 million small business […]
AI should be used to augment the abilities of data analysts, rather than replace them entirely, according to Francois Ajenstat, an ‘assistive intelligence’ advocate and the Chief Product Officer with data visualisation platform Tableau. He spoke to Dynamic Business (DB) about the value businesses can derive from adopting AI-powered tools. DB: Investment in AI is predicted […]
Three in four SMEs (76%) have invested in technology over the last 12 months to boost their innovative capacity, according to research undertaken by cloud accounting provider MYOB. Other key findings from MYOB’s latest Business Monitor, which involved a survey of more than 1000 business owners and directors, also found that: Almost a third of […]
The increased use and application of blockchain technology is set to disrupt companies of all sizes, across all industries, and in almost every area, from payments and transactions to contracts and identity verification. Small- to medium-sized enterprises (SMEs) will not be immune to the disruption. Blockchain technology was created to facilitate online payments via a […]
Over the last few years, improvements in technology have set the bar higher for events. From event specific technology, such as badges and apps, to AI, robots and VR, new technologies are revolutionising the way businesses conduct events. No longer will an interesting or unique venue be the draw card it once was. Today’s events are […]
If you work in a business of any size, form or function, chances are you’re being asked to do more – sell more, resolve customer issues faster, hit targets that are ever increasing. Which is all fine, except you’re not being given any more budget – for training, for recruitment or financial incentives. Please do more […]
Although change is not without its challenges, business leaders cannot afford to bury their heads in the sand as technology advances at an exponential rate – to do so means certain doom. This was the key takeaway message from Telstra’s recent Future of Business roundtable, which drew together leading futurist Ross Dawson as well past […]
The latest generation of office automation devices from Canon are designed to help businesses significantly reduce the cost of the document production while delivering on their digital transformation strategies, according to Peter Brittliff, Senior Manager Product at Canon. Brittliff said the four colour A3 multifunctional devices in the imageRUNNER ADVANCE C5500i Series reduce the burden […]
Each year, some of the best “thinkers, makers, and doers” converge at Pause Fest to share new ideas across industries spanning creative, tech, and business. This year’s theme, Different Perspectives, explored diverse experiences of being human in an increasingly digital world. Erminio Putignano, from brand consultancy PUSH Collective, gave a keynote opening by reminding us […]
In the past 150 years of telephone technology, there are three landmark dates: 1876, when A. G. Bell first shouted, ‘Mr. Watson, come here’ into a mouthpiece; 1984, when Motorola introduced the first mobile phone; and 2007, when smartphones went mainstream. Smartphones had been available prior to 2007, but they were generally considered the instruments […]
Big data has transformed the way business interact with their customers. Marketers can now harness data from previously untapped platforms, such as personal social media profiles and online and offline purchasing habits. The Internet of Things (IoT) is opening doors for companies to glean intelligence that enables them to enhance their offering down to their customers’ […]
