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Telstra service supporting SMBs to go digital


Telstra’s Online Essentials and Digital Support Services are making it easier for small businesses to thrive online, according to the company’s digital commerce solutions GM, Ricky Lam.

“Whilst starting (and even sustaining) a small business has always been a challenging task, the reliance on the internet as a search tool means that these days, small businesses need to quickly establish themselves online if they’re going to survive,” Lam said.

“However, this can often be a daunting prospect that involves navigating a medley of web developers, digital marketing agencies, and eCommerce consultants to find a solution that fits their needs, and their budget.”

Lam said Online Essentials and Digital Support Services, both of which Telstra is delivering in partnership with digital marketing specialists Spotzer, help businesses sell and serve online

“Online Essentials provides a simple solution by bringing everything together in one product,” he said.

“Customers work with experienced web experts who’ll set up their online presence through a domain name and two email accounts, and then design and build a responsive website that suits the customer’s needs. Ongoing editorial support and analytics allows customers to identify and make changes as their businesses grow, and listings in key business directories ensures ongoing promotion.”

“For small businesses looking to sell online, Digital Support Services utilises the Neto digital commerce platform to create and maintain an online store with the option to purchase additional photography and copywriting support.”

Product information:

  • Online Essentials is available at an introductory price of $29/Month (incl. GST and No Setup Fees)
  • Digital Support Services is available on a 24 month plan with no upfront fee and a 12 month plan with an upfront fee.
  • Photography package can be purchase for a $469 one-off-fee and provides 2 hour access to a photographer and 30 high-resolution photographs.
  • Copywriting pack provides product and store copy for up to 50 products for a $2,035 one-off-fee