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Business benefits of partnership marketing

A great way to boost your business profile and reach is through networking and partnership marketing. Aligning yourself with another business to deliver a product/service, will allow you to extend your customer base and boost your profile within the marketplace.

Typically, partnerships are formed when two or more companies find value for their customers in each other’s products and/or services. (Source: www.cocommunications.com).

Partnership marketing is about finding people who offer complementary services and products who can work with you, or alongside you, to sell your services or products or expand the offering you provide to customers. For example, it could be an arrangement between an architect and a bricklayer, an electrician and a painter, a marketing consultant and an accountant, a hairdresser and a beautician, or an advertiser and a PR. The idea is that the two entities complement each other and provide value to a customer over and above the experience of buying from one alone. It is worth taking a moment to look at your business and see who could be assisting you grow.

Networking
Networking (a term I find really distasteful because it is far too contrived and prescriptive) is about getting out, mixing with and meeting people personally. It is about you and your brand being seen and the benefits can be many, including providing the opportunity to:

  • Introduce your brand and services/products
  • Be educated: you may have the opportunity to learn new things
  • Find out what is going on in your market
  • Find out what is going on outside your markets
  • Meet new people
  • Be referred
  • Find people who have solved the challenges you face before
  • Find new suppliers and consultants
  • Find new prospects and customers
  • Make new friends
  • Build your database with new contacts
  • Connect people you know and like
  • Increase your sphere of influence
  • Put names to faces

If you are going to use networking as a tool to build your brand, I recommend you are open to listening and learning. Be prepared to talk about your services and your products. This is your chance to have your company or service represented in a personal way.

Why it works
A universal truth in business is that most companies grow either in reputation or directly in sales by referral or word of mouth. This is known as third party endorsement and is usually spontaneous, objective, honest and free! So it inevitably carries more weight than any other marketing tools. In our technically advanced and modern world—which I take full advantage of and use daily—I believe strongly that face-to-face contact is still vital. We are social animals and people like to see who they are dealing with. Your prospective customers are no different.

We are currently experiencing some of the biggest changes in human history, both economically and technically. These include a dramatic rise in the use of social media, technology leaping ahead faster than ever before, alongside a challenged economic climate, financial pressure, slow cashflow cycles and increasing competition. At the end of the day, when times are tough, little beats a fully endorsed personal referral to a prospective client.

Extending your spheres of influence
Most businesses start with one client and, via referrals, gradually extend their spheres of influence by forming strong relationships that need to be maintained. Whether we like it or not, some success in life comes through the people you know, so it’s important they speak well of your company. If someone thinks well of you, chances are they are going to buy or refer you and your services. These days particularly, what people think is instant with online mediums out there providing the link to an immediate audience that is global.

Networking is one way to increase the spheres of influence and spread the word; a lesson big business should hold close to hand. Much business can be generated from meeting someone face-to-face and it is has never been more important to be out there mixing with influencers, champions or potential buyers who can influence the success and sales of your business. We actively get ourselves out there and most importantly, have fun, and make it fun, in doing so
At my company, as an example, 70 percent of our new business comes from referrals. So it’s common sense, when times are tough, to get out there and be seen.

Who might you meet?

The people you meet can be divided up into groups. It’s worth preparing for the chance to meet:

  • Potential buyers
  • Current buyers (customers)
  • Suppliers
  • Champions (those who think you do a good job and would talk positively about your company or services)
  • Influencers
  • Mentors
  • Potential staff

Be conscious of this in your choice of which events to attend. Your time is precious and the events should be bringing you a return.

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Comments from the community

  • Networking has always been a large part of my business. I do more than 80% of our business on referral. That is my livelihood. 1 thing I do recommend is consistency. It never fails to surprise me when I am talking to a Franchise owner and they haven’t networked in over a month and they say business is slow. If it is slow then why aren’t you networking? Because that is probably why it is slow, because you were not networking consistently before. What you do today doesn’t always affect you today, but rather 1, 2 or 3 months down the road.

  • What I have found very successful is a site called ECRM Australia. I subscribed last year and since have connected with a number of prospective clients/partners from around the world. In particular finding relevant buyers and distributors in the USA. It had email addresses and phone numbers to the relevant people and the search engine was very easy to use. The minimal outlay for the subscripton was well worth it, i have since done over 500k in sales using this site- A GREAT WAY TO CONNECT FOR BUSINESS.
    http://www.ecrmaustralia.com

  • Crescendo BNI Singapore says:

    Partnership marketing is not about networking only. While networking allows you to meet the right people, it is when we develop deep relationships with the people we meet that we can bring it one step further and explore partnership marketing – collaborating and helping each other on an intimate level.

    I must add that it does not have to stop at people who are a natural complement to our business. Be creative and explore how you can promote each others’ services. When you have the trust and relationship, anything is possible with some creative thinking.

  • Other ideas I can think of are:
    1) Work with related companies to share advertising – helps both sides cut cost… and can be seen as a unique offering if no one else is offering such bundled services.
    2) Hold joint talks or seminars together
    3) Provide each other with a great service that they can shout out to their own contacts. Eg, a web developer sends out to his clients new namecards printed by a printer along with a strong recommendation; the printer in turn announces his company’s new website developed by the web developer.
    4) Share expert tips from other areas of experts in their own newsletter to increase the value to their subscribers (but keep within the theme of the newsletter!)

  • Great article. I do this day in day out for AVG and Carbonite and what I have learnt is that finding partnerships is one thing, making sales from leveraging someone else’s client base is another. What works best is developing a partnership that incentivises the partner to promote and sell your service, not just offer it as a value add.

  • Perfect, I could not have said it better..I tell people my skill is talking ! That’s all it takes to get to know another person and how you can help each other. Im from smarteronline.com.au and the focus there is ” how can we help small business”. It’s not about selling it’s about talking and education.. Offten people will gather info from us and go run an online PR program them self.. GREAT.. I say power and freedomis all we can ask for in business. x Bianca, Smarteronline.com.au

  • Great to know we’re all on the same page and that we find networking beneficial. Thanks also for the extra tips!