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Credit: Alexander Grey

How to achieve financial resilience in uncertain times

The only constant in business is change, and if there’s one lesson recent years has taught business leaders, it’s that businesses of all sizes must be prepared for anything.

From global economic recessions to unforeseen market shifts, companies have been challenged time and again to adapt and pivot. Now, more than ever, the role of finance decision-makers is essential. Right now, leaders find themselves at the crossroads of opportunity and risk. How they respond to moments of uncertainty can make all the difference between success and failure.

When thinking about steps like updating software, training employees, or starting a marketing effort, each cost can help the business grow. However, it’s important to note that every dollar spent could have been used in a different way. Making poor spending decisions can cause financial issues or even lead to the company shutting down.

So, how do they lead with resilience? And, how can finance decision-makers equip themselves to make informed decisions when the stakes are so high? To make the most out of every spending choice, companies need a clear understanding of their financial landscape. There are some key strategies every business leader and finance decision-maker should have up their sleeve, including: 

Embrace moments of change

The first step to resilience is acceptance. Recognise that change is inevitable and often comes unannounced. Whether it’s adjusting to new market demands, navigating shifts in workforce dynamics, or responding to external shocks, businesses need to be agile. The solution? Adopting tools that empower work changes. Modern solutions automate tedious tasks, letting employees focus on what they do best. As these tools evolve, businesses can reconfigure them to suit changing needs, ensuring continuity in operations. 

Capitalise on moments of decision 

Every decision, especially in finance, carries weight. Whether it’s reallocating budgets, investing in new ventures, or cutting down on non-essentials, these choices determine the trajectory of the company. To make these decisions confidently, finance leaders need transparency, integration, and perspective. A solution that offers insights powered by reporting tools, artificial intelligence (AI), and machine learning (ML) can simplify complex data, making decision-making more informed and effective. 

Seek moments of clarity

The sheer volume and complexity of regulation, compliance, and tax regulations can often seem overwhelming. However, with the right tools, these tasks become more manageable. These automated solutions break down complex rules into actionable steps, helping businesses stay compliant and make informed decisions without getting overwhelmed. 

Harness the power of data integration

Having a clearer business picture for decision-making requires integration with other vendors and systems. This means being able to seamlessly blend data from various sources to derive actionable insights. Whether it’s through cloud services, partner ecosystems, or application programming interfaces (APIs), ensuring that the chosen solution can integrate effectively is paramount. 

Prioritise user experience

In the race to adopt the latest tools and technologies, user experience often takes a backseat. However, a solution that prioritises user experience, offering training, customer support, and a seamless interface across devices, ensures that all stakeholders, from employees to management, can leverage its capabilities to the fullest. 

Plan for scalability

As companies grow, their needs evolve. There’s suddenly more data to handle, teams become larger, and workflows can get complicated. A solution that scales—in size, specialty, across countries and currencies—is invaluable. This adaptability ensures that the tools and processes that serve a business today will continue to serve it tomorrow. 

Educate and empower

Resilience is as much about mindset as it is about tools. Equip teams with the knowledge and resources they need to navigate uncertain terrains. From implementing policies and approval processes to understanding the intricacies of the solution, continuous education empowers teams to make better, more informed choices.

Leading with resilience

In uncertain times, businesses need solid strategies for financial management. It’s not just about mitigating risks, it’s also about identifying and seizing opportunities. Whether it’s choosing to invest in a new venture, reallocating budgets, or ensuring compliance with evolving regulations, each decision must be underpinned by clarity, transparency, and foresight.

To address spending decisions, companies of all sizes should consider automating their financial processes. Implementing automated systems for travel, expenses, and invoicing provides a comprehensive approach to manage every expenditure, paving the way for a brighter future for the business.

By streamlining spending processes, companies can operate efficiently anywhere, anytime, and in any situation. With the right tools, finance decision-makers can control each financial decision. Investments in technology, marketing, or employee training can then directly contribute to long-term success, and a stronger future.

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Fabian Calle

Fabian Calle

Fabian Calle is the managing director for small and medium business (SMB) at SAP Concur, Australia and New Zealand. With his extensive experience working with SMBs in the computer software industry, Fabian understands the business challenges that SMBs face and how leveraging technologies can streamline business processes.

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