Virgin Blue blames media ban on Australian Federal Police
Virgin Blue has denied banning the media from terminals this morning, instead blaming the Australian Federal Police after the airline’s check in systems crashed again this morning according to the ABC.
Virgin Blue’s check in system crashed again nationwide this morning between 5:10am and 7:00am AEST, just as the airline finished boarding passengers stranded by the failure of Virgin Blue’s Navitaire supplied IT systems on Sunday.
This morning as with Sunday when Virgin Blue’s computer computer systems failed, Virgin had to switch to a manual check-in process that just could not handle the number of passengers travelling around Australia & New Zealand, particularly since the school holidays are now underway in many states.
This morning with a repeat of the hardware failure Australian media were banned from Brisbane Airport by the AFP in order to maintain order and ease congestion as travelers queued waiting to be checked in manually. Earlier reports had attributed the media ban to Virgin Blue hoping to keep a lid on the chaos in the press, however Virgin Blue have commented
According to the latest information from Virgin Blue, their check in systems are operational again, but there are some limited flight delays attributed to this morning’s system problems.
Businesses travelling with the airline are urged to check the Virgin Blue website for up to the minute information on flight delays.