Customer Loyalty Articles

How repeat customers improved my business

“Repeat business is both an honour that confirms you’re doing something

Why being respected in business is much more profitable than desperately trying to be liked

Here are the ten brands with the most loyal customers in

Lessons to takeaway from H&M’s PR disaster

Business moves fast these days. But if business is quick, social

3 Affordable yet effective business marketing tactics

Small businesses are becoming increasingly challenged by changes in customer behaviour

Customer service: Investing in a personal approach

“Please place item in the bagging area” – you place the

How to build customer loyalty when starting out

Building customer loyalty can be a challenge when getting a new

Building a subscription business in 2015

“Subscriber experience” is comprehensive, focusing on how to build subscriber trust

Loyalty in a takeaway coffee

There are a dozen cafes within one block of the office

What you need to know about direct debit customer billing

Don’t look now, but the ‘subscription economy’ is arriving at a