Customer Relationships Articles

5 steps to help retain your customer base

In an unstable economic climate, retaining customers is more cost-effective than

Q&A with Jason Chuck, eHarmony’s new Vice President, International

Dynamic Business recently sat down with Jason Chuck, Vice President, International

Using social media to grow your brand: A case study

Last week, She Inspires hosted a seminar with small business owner,

The shifting relationship between businesses and consumers

Rather than simply accepting whatever products, prices and conditions organisations can

How to invigorate relationships in 2013

Successful business relationships and personal relationships require a lot of the

3 ways to analyse customers for the benefit of profit

Being able to delve deeply into the behaviour of your customers

Half of consumers now connect with brands on social media

Over half of all Australian online consumers are interacting with businesses

Why trusting relationships with clients and prospects are a must

Just made a new network contact? It’s now your job to

The risk of being too nice in business

Having good relationships with your clients is critical to overall business

Poor supplier communication sees SMEs taking business elsewhere

Suppliers who neglect to review the spelling, grammar and appropriateness of