Mobile technology empowering women to manage their own money
According to The Westpac Women and Technology Report, women are three times more likely than their male peers to use a smartphone to do their online banking.
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What can the big four offer your business?
All the big banks say they’re the best for small business, but they also all want a piece of this large part of the market. To cut through the confusion, here’s an in-depth look at what each bank claims to have to offer SMBs.
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Consumer sentiment falls as rates concerns rise
Consumer confidence fell by five percent in March, as Australians worry about rising interest rates and falling employment levels.
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Consumer confidence bounces back
Businesses have welcomed news of a surprise jump in consumer sentiment, as the number of optimists outweighs the number of pessimists for the first time in some months.
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Westpac to slash up to 400 jobs
Westpac will cut around 400 jobs from its head office, technology and operations teams this year, to compensate for a slow down in loan growth.
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Rate cuts make no difference to business bank satisfaction
Businesses are no more satisfied with the major banks now than they were in October, despite two interest rate cuts in November and December.
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Consumer sentiment recovers only slightly, despite rate cuts
Two consecutive interest rate cuts have failed to boost post-Christmas consumer sentiment, a result economists have called “disappointing.” But slowing inflation means businesses may benefit from more rate cuts in the months to come.
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Banks drag the chain on business rate cuts
When the Reserve Bank cut interest rates, home owners arm-wrestled the banks into passing on the cut. But, as Rohan Gamble finds, small businesses aren’t as lucky:
“Small businesses aren’t just missing out on full rate cuts, business lenders are taking almost double the amount of time to implement the rate reductions.”
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Major banks gaining satisfaction over rivals
The four major banks are closing the gap in business satisfaction against smaller rivals. Satisfaction with the Big Four climbed to a new record high in November, continuing a trend seen throughout 2011, according to the DBM Consultants Business Financial Services Monitor.
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Sydney banks voted better than Melbourne’s
New financial research has shown Australians are more satisfied with Sydney-based banks than Melbourne-based ones.
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Rate cuts bump up consumer sentiment
Consumer sentiment has jumped 6.3 percent this month, thanks largely to the Reserve Bank’s decision to cut interest rates.
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RBA cuts rates in time for Christmas, banks follow suit
The Reserve Bank of Australia (RBA) cut interest rates by 25 basis points yesterday, taking the cash rate down to 4.5 percent in time for the all important Christmas season.
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Westpac and CBA scoring well with micro businesses
The major banks are becoming increasingly different in their approaches to the business banking market, according to recent customer satisfaction results.
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Bank satisfaction slides
Business customers have showed the highest level of dissatisfaction with their banks since the end of last year, with NAB and ANZ customers reporting they’re least happy with their banks.
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Is your bank a stakeholder or the enemy?
With insolvencies continuing to rise, SME owners and directors need to ask themselves if they’re being proactive in managing their banking relationship, both in good times and in bad.
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Government enacts changes to ease burden of bank switching
The Government announced reforms designed to make it easier for people to switch banks overnight, with a Treasury-led working party to ensure the changes are enacted by July 1 2012.
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Sliding demand noted for business banking products
Demand for business banking products has dropped significantly over the past four months, with commercial banks including the Big Four local providers as well as regional and international banks all reporting a downturn in demand.
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Regional banks little different to Big4: SMBs
Small businesses see little difference between the Big4 major banks and regional bank brands such as BankWest, BankSA and St George, new research has found.
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Bank wars: what’s in it for small business?
The bank wars have just begun and small business owners may find themselves in the unusual position of having a whole lot more bargaining power than you might otherwise think.
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Consumers fail to be upset by banks’ interest rate gouge
Consumers remain positive despite successive interest rate increased from the Reserve Bank of Australia and increases in home loan lending rates above and beyond the RBA in November by all major banks.
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