Customer experience crucial for eCommerce sales

Ecommerce platforms that move fast with their investment into next-generation customer service technology heighten their chances for increased sales in a competitive economic environment.   Koh, one of last year’s winners of the Australia Post ORIAS People’s Choice Award, credited the updating of its customer service software – ahead of many of its competitors – with helping Read More…

March 26th, 2019  |  Published in Advice, Digital, eCommerce, Retail, Sales, Software, Tech

How to earn from home with your own Ecommerce store

When you have little ones that constantly needs looking after it can seriously limit your ability to make money. While you may not be able to go out to work and leave them alone at home, that is not to say that there aren’t alternative solutions. In today’s day and age, there are many ways Read More…

February 5th, 2019  |  Published in Tips | Advice

How to optimise sales for your eCommerce business

Every business owner wants to see their business reach success, and eCommerce businesses are no exception. Although a small part of this success relies on investment from other companies, most of it comes down to selling your product or service to a largeconsumer market. Without increasing sales year after year, it is unlikely you can Read More…

October 15th, 2018  |  Published in eCommerce

Eight must-haves for high revenue ecommerce sites now that Amazon has landed in Australia

Ecommerce is growing rapidly in Australia – with a 14 per cent growth in online purchases in the 2017 financial year[1]. Forrester predicts that a quarter of total retail sales in Asia Pacific will be completed online by 2022[2]. The arrival of Amazon in Australia will most likely accelerate this growth trajectory. How do Australian e-tailers Read More…

May 10th, 2018  |  Published in Small Business, Tech

Australian businesses can now opt for Amazon orders to be fulfilled by the ecommerce giant

Businesses registered to sell products through Amazon’s Australian Marketplace can now harness the ecommerce giant’s logistics capabilities to reduce the burden of fulfilling online orders. Fulfilment by Amazon (FBA) enables sellers to store stock at Amazon’s fulfilment centre and have the company pick, pack and ship products to customers on their behalf, eliminating the need Read More…

February 27th, 2018  |  Published in News

Let’s Talk: Ecommerce

As consumers increasingly opt for online shopping experiences over in-store, businesses of all sizes can ill afford having a lacklustre ecommerce presence – or worse, none at all. In the Amazon era, that means obscurity, even oblivion. But how can small businesses with limited resources go about establishing an effective ecommerce presence that captivates new Read More…

February 21st, 2018  |  Published in Expert, Featured, Let's Talk

What you should look for in an ecommerce store designer

E-commerce is the lifeblood of many businesses. You literally cannot afford to have any mistakes made regarding your ecommerce store’s design. You also cannot afford the cost of lost traffic and abandoned shopping carts because of inadequate shopping site designs. Here are a few tips about what you should look for in an e-commerce store Read More…

December 7th, 2017  |  Published in eCommerce

How eCommerce systems can streamline your business

When you’re running a business, you don’t have the time or money to micromanage every single element of what you do. Particularly when you use e-commerce trading, sometimes it’s necessary that things happen even if you aren’t watching or getting involved. By ironing out inefficiencies within your business, automated systems allow you to reduce the Read More…

November 2nd, 2017  |  Published in eCommerce

Let’s Talk: Ecommerce

“How can Australia’s e-retailers best prepare for Amazon?” That’s the question Dynamic Business put to nearly 20 entrepreneurs and industry experts, this week, for our exclusive “Let’s Talk…” article, centering on Ecommerce. To paraphrase a few of our commentators, the global giant is heading to our shores like a freight train outta hell, so e-retailers Read More…

September 20th, 2017  |  Published in eCommerce, Editor's Choice, Expert, Featured, Let's Talk

How to achieve global reach with ecommerce

Over the last 18 months, the currency market has been weakened by a series of international political shocks – from Brexit and Trump, to Theresa May’s poor performance at the UK general election. However, there can be an upside to political uncertainty. For example, the weak pound is making British exports more competitively-priced overseas. For Read More…

August 8th, 2017  |  Published in eCommerce, News, Tech