Author Articles

Top customer experience trends revealed

Nunwood is a consultancy that is known to do Customer Experience

It takes five follow-ups to make the sale

Businesses expect to close in on a sale after communicating once

What does marketing automation software do?

Marketing automation software provides key measurement information and helps you make

Synchronise marketing touch points or lose buyers

It is not enough to try one tactic and expect a

Finding your market- no matter what device they’re on

With more people being in front of a screen of one

Brandscaping – the new content strategy

Andrew Davis' book Brandscaping is an interesting take on how we

Should your business invest in social CRM tools?

Social business refers to this new paradox that we are all

Why collaborating with customers is important

Customers have become more in control of how they interact with

Checklist: What to look for in a great marketing consultant

The most successful marketers measure what they do and know how

7 marketing trends for small business in 2012

While the landscape of marketing is changing with new emerging technologies,