Social Networking Articles

Why the buyer persona is even more important on social media

What can you learn about your audience?

Why artificial intelligence is crucial for sales to bridge the customer chasm

For years, sales teams have struggled to keep up with a

“We’ve seen a rise in Facebook-only Australian businesses,” says platform’s local Head of SMB

Australian businesses are connected to more than 210 million people, globally,

Let’s Talk… Social Networking

“Can social media generate fruitful business partnerships?” That’s the question Dynamic

Hacking fears drive businesses offline

Small businesses are going offline amid fears of hacking with the

Embracing social media is a marathon, not a sprint: seven tips to get your business started

While many small businesses have taken their time to embrace social

Friendly and professional: simple pointers to provide better customer service

The duties of a customer service representative are many. They include:

Four strategies for recruiting via social media

If there’s a job you need to fill, it’s likely the right candidate is

Too good to be true: why a negative review could be exactly what your business needs 

With more Australians turning to ratings and review sites to help

Workplace fun guaranteed to increase productivity

Countless studies have shown that happiness leads to more success, increased