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Telecommunications
  • June 18 2019 Ensuring human connectedness in a technological age

    Byline: Lindsay Brown, Vice President, APAC and Japan, LogMeIn The way we communicate and build relationships has changed drastically over the past decade. Just take a look at our workplaces. Many of us sit behind screens and speak to each other via internal chat programs rather than walking over to one another or picking up Read More…

  • May 7 2019 Optus Business and Wholesale partners with Sophos to protect small businesses

    Optus Business and Wholesale today announced it has selected Sophos, a global leader in network and endpoint security, as its main cybersecurity technology partner. “Our goal is to protect the data of small businesses at the points where it is most vulnerable – at the endpoint and through phishing and suspicious URL attacks that target Read More…

  • March 22 2019 Small businesses will have dedicated Telecommunications Ombudsman Team

    The Telecommunications Industry Ombudsman is pleased to announce the formation of a Small Business Team, commencing 1 April 2019 In the 2017 to 2018 period, complaints from small businesses increased 8.7 per cent to a 20,433 total. This increase was largely driven by issues including no action or delayed action by their service provider to resolve their Read More…

  • September 27 2017 nbn’s new wholesale pricing model to drive better value for medium & enterprise businesses

    nbn, the government-owned company delivering Australia’s national broadband network, has announced a new wholesale pricing model for retail service providers, with potential savings for their medium and enterprise business customers.   On 1 October 2017, nbn will introduce a  new spend cap on its high bandwidth business products, which enable business-grade applications such as multiline Read More…

  • March 10 2017 When the Human and Digital Worlds Converge

    In the past 150 years of telephone technology, there are three landmark dates: 1876, when A. G. Bell first shouted, ‘Mr. Watson, come here’ into a mouthpiece; 1984, when Motorola introduced the first mobile phone; and 2007, when smartphones went mainstream. Smartphones had been available prior to 2007, but they were generally considered the instruments Read More…

  • November 30 2016 Make 2017 the year for greater collaboration

    Like any leader overseeing a large geographic region, I have often found myself meeting with partners in Sydney, attending a customer event in Auckland and joining an analyst briefing in Singapore – all in the same week. Unlike in the past, I have been able to meet these commitments without even having to board a Read More…

  • November 1 2016 On call in the cloud: The case for SMBs transforming their contact centres

    Cloud computing has transformed almost every aspect of business IT, and call centres are the next sector ripe for cloud adoption. For SMBs, cloud contact centres are particularly attractive, offering lower costs, greater flexibility and the capacity to have an enterprise-class system catering to a smaller organisation. Call centres have undergone major transformations in the Read More…

  • October 10 2016 The workplace of the Future: What does it look like? How does your business stand to benefit?

    Technology is redefining the workplace and removing geographical barriers to worker collaboration, providing businesses with new ways to create ideas and innovate, according to Workplace of the Future ‘evangelist’ Amy Barzdukas. Dynamic Business spoke to Barzdukas, who is the Vice President, Global Solutions Marketing with video conferencing company Polycom, about the challenges and opportunities associated with the evolution of the Read More…

  • July 4 2016 Don’t buy new technology for technology’s sake, acquire it to achieve business goals

    We live in exciting time. It seems like every day a new device or application is launched that has the potential to change our lives and the way we do business. Unfortunately, most small businesses do not have the means to buy every single new innovation so they need to be pragmatic on where and Read More…

  • May 23 2016 Privacy issues driving shift away from out-of-office work

    Privacy concerns among business professionals are driving a backlash against conducting work activities in out-of-office locations such as cafés, hotels and public transport, according to Regus.   The global workspace provider surveyed 1,090 Australian professionals about their preferred locations for undertaking work activities. Four in five respondents (80%) said their biggest concern about working outside Read More…

  • December 9 2015 Satisfying our appetite for data and making our cities smarter: the new-age telecommunications infrastructure

    Traditional telecommunication networks are stuck between a rock and a hard place: their profit margins are eroding from the growing commoditisation of voice and data and yet; with capped data plans still the norm, consumers are not quite getting what they want. And the culprits – look no further than the likes of Skype, Viber, Read More…