Need help? Ten benefits of hiring a virtual assistant

virtual assistant

The virtual assistant (VA) sector is one of the fastest-growing ‘work from home’ industries in the world, as the promise of flexibility drives administrative professionals to set up these home-run businesses. Here’s 10 benefits of hiring a VA to help with your marketing, administrative secretarial and web-based services.

According to a survey conducted by the Australian Chapter of the Alliance for Virtual Businesses (A4VB), the VA industry is attracting professionals keen to transition from administrative, executive assistant and corporate office manager roles. 81 percent said the freedom to control their hours and income was the reason they started these home-based businesses.

With close to 90 percent possessing extensive on-the-job experience and training, the A4VB has created a list of ten business benefits of hiring an experienced VA.

1. Cost Savings – The real cost of an employee is two to two and a half times their salary! By partnering with a VA you are not responsible for: payroll tax, workers’ compensation, superannuation, sick and holiday leave, training, equipment and office space nor the cost of hiring someone to administer these things!

2. Symbiosis – The VA has a vested interest in helping your business flourish and they too are in business so well equipped to provide the support you require.

3. Commitment – The VA works for you and is committed to you and your business – not a temp agency where constant change in support can occur.

4. Productivity – As the VA works in a home-based office, precious time (and consequently your money) is not wasted on office politics, socialising around the water cooler, mandatory breaks, and personal issues.

5. Flexibility – You pay only for the time on task – the VA works only when you require so you are not paying for idle staff to gossip, play games or browse the internet.

6. Confidentiality – The VA works alone reducing the risk of unauthorised access to computer files and confidentiality of your intellectual property is assured.

7. Technology – The VA is well versed in current trends in technology and can assist you to operate your business more effieciently with the tools and resources available.

8. Sounding Board – The VA, as your professional partner can be your sounding board for all your ideas, events, products or services.

9. Access – The VA can work after hours and on weekends offering services out of hours.

10. No risk of unfair dismissal, harassment and discrimination suits.

  • Good to see this article. I participated in the survey, as did many of my colleagues. Many don’t realise how long this industry has been around. There were articles in Australian Readers Digest and Australian homebased magazines back in the 90s, and then nothing for quite sometime. Later people thought they were only in the US or Asian countries where as the industry has been here in Australia since 1996.

    • I agree Kathie, the VA industry has been around for a long time but still doesn’t seem to be consideration for many businesses. In fact I was talking to a potential client earlier this week who said her colleagues had a very negative view of outsourcing, despite the fact they’re struggling to retain staff which is therefore costing them thousands of dollars on retraining costs alone.

  • The VA industry is growing and is becoming such an important part of the culture of small to medium sized businesses in Australia and globally.

    The benefits to business owners completely outweigh any negative thoughts that a business owner may have. Aside from being a cost-effective way to run your business, you will be assured of having a professional admin arm to your business.

    Employing the services of a Virtual Assistant in your business will only assist in the growth of your business.

  • I have noted your article and I appreciate your hard work for sharing such a wonderful post. I might explore your website around for references.


  • Pudge

    Great post!
    Most business owners are afraid to take the risk of hiring a Virtual Assistant and I think if they would read this article, it’ll assure them that having a VA have a small to no risk but can only give them lots of benefits.
    If I could add a tip for those who don’t really have that much budget for a VA; you can find great, skilled and trustworthy VAs on some lower income countries like the Philippines or India for an average pay of $4 an hour. You could try to look on some great job sites like or

  • Lorna,

    A great article on the benefits a virtual assistant can offer a business owner. There are so many ways a virtual assistant can help grow businesses. Even though I’m only new to the industry I feel that outsourcing your admin tasks to a VA is becoming more and more common place and not to mention a lot more cost effective.


  • A virtual assistant can take away the stress of running a business and handle your workload for a very low cost. TOYO LTD are a virtual assistant based in Sussex / Kent and we offer a wide variety of services, from typing services (copy and audio typing: ) to call answering, appointment booking, data entry and a lot more!

    Feel free to get in touch if you’re interested in our services –