Workers happier in more diverse workplaces

different coloured hands

A new report conducted in conjunction with the Victorian Equal Opportunity and Human Rights Commission (VEOHRC) and audit, financial advisory and risk management services company, Deloitte, reveals diverse workplaces create more happy workers.

The research, which was conducted by interviewing 1,550 employees, shows that employees who feel their workplace is more committed to diversity and inclusion also feel that their workplace is a successful one.

Further research revealed that not only was a more diverse and inclusive workplace perceived as being more successful, it actually was. The report reads, “Analysing the relationship between inclusion and ‘hard’ data on absenteeism and employee performance ratings, we found that the more included an employee feels, the more likely they are to be at work (i.e. reducing the cost of absenteeism) and to receive a higher performance rating. Making this a little more specific, the data from one organisation demonstrated that if just 10 percent more employees feel included, the company will increase work attendance by almost one day per year (6.5 hours) per employee.”

Entitled Waiter, is that inclusion in my soup? A new recipe to improve business performance, the report also found that employee innovation levels increased when employees felt they were in a more inclusive and diverse workplace.

While the survey was only conducted among three organisations, the researchers believe it is indicative of wider feeling.

“The results show that there are clear economic benefits from recognising cultural diversity. By being more inclusive and supporting workplace diversity, you can create an environment where innovation and a different way of thinking are brought to the table by employees with culturally diverse backgrounds,” said Deloitte spokesperson Alec Bashinsky.

Some of the key findings from the report included the extent of an employee’s ability to manage their work/life balance was seen as a measurement of their feeling of inclusion, and an employee’s feelings towards customer responsiveness and team collaboration were boosted according to how they perceived the company’s diversity and inclusion policies.

The report comes two months before the national event, A Taste of Harmony, designed to encourage workplaces to celebrate diversity through experiencing food from different nations.

  • The most significant finding of the study was that diversity on its own is not sufficient to obtain the benefits, and nor is inclusion – a business needs to have both.

    The literature is tending towards separating inclusion out from diversity – to me, it seems that inclusion is what you do to ensure that your workforce stays diverse.

    Whether the two concepts are exclusive though or one is a strategy to maintain the other, the message is clear. Australian employers need to work at firstly having a diverse workforce, and then ensuring all of the workforce – minority and majority groups – feel engaged and included.

  • mrsfox

    There are much simpler and cheaper ways to keep employees happy. From offering benefits to giving them flexibility, companies can find a number of creative ways to keep their employees happy and productive. Since it is important to have convenience while working.

  • While the work place can not be a democracy it is a foolish manager who does not take on what those who actually do the job have to say. Very few managers will have a working relationship with their clients. It is the employee who maintains the day to day relationshIp with the client. If the employee is embraced by the manager in the care and control of the client the employee will have that sense of ownership, of not only their position in the company but the future path of the company. This can only lead to business growth in conjunction with a happier and more productive workplace.

  • Don

    Speaking of diversity, liginusts keep on expressing their concern about certain world’s languages disappearing due to assimilation processes, which, they claim, reduces cultural diversity. Ironically enough, no people of consequence or political influence and no public institutions have voiced their concern about European nations losing their racial identity as a result of non-European mass? immigration! The criminality of this absurdity consists in the constant promotion of multi-culturalism’.